All a Growtopia top-up needs is your GrowID, the account name you log in with. It never asks for a password, a verification code or your email login. Ubisoft publishes the game on Android, iOS, Mac and Windows, and Gems are the paid currency for items and packs. Ubisoft keeps changing how players sign in, so confirm your GrowID before ordering. Last checked on 27 October 2026.
| Order details | What to know |
|---|---|
| Publisher | Ubisoft |
| Platforms | Android, iOS, Mac and Windows, according to the official site |
| Paid currency | Gems |
| What we ask for | Your GrowID only, with no password |
| What a GrowID is | Your account name; Ubisoft says it synchronises your game across devices |
| Delivery | Automatic top-up to your GrowID once payment is confirmed, tracked on your order page |
What you bring to the checkout
Two things: the GrowID and a payment method that works where you live. Checkout shows only the methods open to you. Crypto works everywhere, your Nexus account balance works when you are signed in, Vodafone Cash and InstaPay are for Egypt, and DANA and GoPay cover Indonesia and nearby Southeast Asia.
Copy the GrowID from the game instead of typing it from memory. Open Growtopia, find your login name and paste it exactly, capitals and digits included. A single wrong character points at someone else's account, or at none.
GrowID versus the newer login
According to Growtopia's official site, a player who creates and uses a Grow ID gets a game that synchronises across devices. So the GrowID is simply your account name.
Ubisoft's help center has topics about a new login system and about whether an old Grow ID keeps working. Only the titles are visible, which is too little to say how the newer login shows a GrowID. If your account uses it and you see no GrowID, ask in the order chat before paying.
Server and region
There is nothing to pick. The GrowID is the same account on every platform, and the route we use credits that account from the GrowID alone, so the order form has no server or region box. Should that change, the extra field will appear before you pay. Pack sizes move, so read them on our Growtopia page, which shows the final total up front. Ubisoft's own shop is linked from its site as the place to "get more gems".
From GrowID to Gems in your account
- Open the Growtopia page on The Nexus and choose a Gems pack.
- Copy your GrowID from the game and paste it into the order. Do not type a password anywhere.
- Read the GrowID once against the screen, letter by letter.
- Pay for the Gems with a method open in your country, and attach a receipt on your order page if the method requires one.
- Wait for Completed on your order page, then open Growtopia and check your Gems.
What happens after payment
Growtopia top-ups are automatic once payment clears, and the Gems go straight to your GrowID. A route that needs our team says so on the order page, with each step spelled out. We promise no delivery time. The order page shows the live status instead: Awaiting payment, Paid, In progress, Completed, or Action needed when we are waiting for you.
Ubisoft's shop or ours
Ubisoft's shop is a fair choice, and sometimes the better one: its site points there for gems, and its help center has a topic on gems that never arrived in game. Buying there keeps the purchase inside Ubisoft's systems and support. An ID top-up through a store like ours is the alternative when the official routes do not suit your payment method. We are an independent store, not a Ubisoft partner. Read Ubisoft's terms before you decide.
With us, each order has a private page with a chat. Support also answers on WhatsApp and e-mail, though there is no phone hotline. The final price appears in USD before you pay, and the store and support both work in Arabic.
Keeping your account safe
The GrowID is the only detail a top-up uses. Never hand a seller your password, an email code or your recovery email. Ubisoft's help center carries topics on compromised accounts and recovery, a sign of how common the problem is. Anyone who asks to log in "to add gems" should be shown the door.
Gem generators and "double your gems" offers are phishing. Our guide to avoiding game-currency scams has further checks.
When the Gems do not show up
- Restart Growtopia and look again. The balance sometimes refreshes only after the game reopens.
- Open your order page. Action needed means the next move is yours; In progress means the Gems are still on the way.
- Compare the GrowID on the order with your account name, letter by letter. A top-up sent to a mistyped GrowID is hard to recover.
- Write in the order chat with the order number and a screenshot of your account name. Ubisoft's help center also has a topic for Gems not received in game. Do not pay a second time.
Check the refund policy before ordering, since a top-up delivered to the details you confirmed is normally final.
Last check before paying
Logins and shops keep changing, so before paying see whether your account shows a GrowID and how it is spelled, which Gems packs our Growtopia page lists, the payment methods your country gets, and the total at checkout.
Not sure whether you need a login, an ID top-up or a gift card? Login, ID top-up or gift card separates the three, and our FAQ answers the general store questions.
